Customer Success Manager

Job Title: Customer Success ManagerKey Objectives:Deliver exceptional customer service and drive revenue growth through effective account management.Develop and implement strategies to increase customer satisfaction and retention.Oversee the onboarding process for new clients, ensuring a smooth transition and effective knowledge transfer.Collaborate with...

We are seeking a highly skilled Customer Success Manager who will be responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers. As a trusted...

About KekaKeka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today, we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

About UsKeka is a leading provider of HR, Payroll, and Performance Management software for Small and Medium Businesses (SMBs). We are committed to delivering innovative solutions that help businesses optimize their workforce and drive organizational success. At Keka, Customer Success is at the heart of everything we do, ensuring that our clients maximize the...

About this Opportunity:">We are seeking an experienced Team Lead for Customer Success to join our team. As a seasoned professional, you will oversee and guide a team of Customer Success Managers to deliver exceptional customer experiences. Your primary responsibilities will include driving customer satisfaction, retention, and growth by ensuring customers...

Digital Customer Success LeaderThis is an exciting opportunity for a seasoned Digital Customer Success Leader to join our team and shape customer success strategies for a fast-growing global company.The successful candidate will be responsible for implementing and building tools and strategies to ensure that customers achieve their desired outcomes.Analyze...

Job OverviewWe are seeking a highly experienced Technical Account Manager to join our team. As a key member of the TAM team, you will demonstrate your deep technical expertise and customer-facing skills to develop and execute the team's organizational strategy.This role will interface across multiple departments, including product, field sales, engineering,...

Customer Success AssociateWe are seeking a highly skilled professional to retain and grow existing customers by building strong, value-based relationships. The ideal candidate will be responsible for delivering product value, driving adoption, and serving as the primary point of contact for assigned high-value customers.This is a full-time position with...

At our company, we are seeking a skilled Senior Customer Success Operations Manager to join our team. As a key member of our Customer Success organization, you will play a critical role in driving customer retention, reducing churn, and improving overall customer engagement.Responsibilities:Analyze key customer health metrics such as retention, churn, and...

Key Responsibilities for a Senior Customer Success Operations Manager include defining, tracking, and analyzing key customer health metrics such as retention, churn, and Net Dollar Retention (NDR). This role will focus on data-driven insights, process automation, tool optimization, and cross-functional collaboration to drive customer retention, reduce churn,...