
Digital Transformation Specialist
19 hours ago
This role presents a unique opportunity to spearhead the digital evolution of services, transforming legacy offerings into cutting-edge platforms that captivate users and drive revenue growth.
Key Responsibilities- Crafting bold strategies to evolve the digital services portfolio, focusing on user-centricity and performance.
- Designing and executing monetization models, including subscription, freemium, transactional, and ad-based approaches.
- Tracking and optimizing key performance indicators (KPIs) such as revenue, daily active users (DAU), monthly active users (MAU), churn, and engagement.
- Collaborating with business intelligence (BI), pricing, and data science teams to develop robust forecasting and personalization engines.
- Transforming legacy value-added services (VAS) into smart, app-based platforms.
- Creating seamless user journeys powered by design, data, and human insight.
- Leveraging loyalty and gamification engines to retain users.
- Owning ad-tech revenue levers while ensuring data privacy compliance.
- Revenue Growth: Achieving monthly, quarterly, and annual digital targets.
- Digital Shift: Driving the roadmap for transforming legacy services to digital-first offerings.
- Monetization: Innovating and scaling ad-based and transactional revenue streams.
- Engagement & Retention: Improving DAU/MAU, reducing churn, and boosting service stickiness.
- UX Upgrades: Enhancing the user experience through behavioral insights and A/B testing.
- Partnership Expansion: Unlocking strategic alliances to scale digital products.
- Data-Driven Decisions: Building dashboards, reporting performance, and fueling continuous improvement.
A strong candidate will possess a deep understanding of telco services and market dynamics. They must have at least 2 years of overall experience, with a minimum of 1 year managing telecom services or VAS platforms.
Relevant skills include:
- Strong command of data analytics and reporting, with proficiency in Power BI.
- Ability to thrive in fast-moving, collaborative environments.
- Clear understanding of customer needs and delivering solutions that matter.
PREFERRED qualifications include:
- Bachelor's or master's degree in IT, Business, or a related field.
- Digital Marketing Certification.
- Project Management Certification.
This is an opportunity to be part of a transformative journey, driving success and empowering millions with the tools necessary to progress in an increasingly digital economy.
We celebrate diversity, support inclusion, and strive to create an environment where all employees can thrive.
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