Support Services Representative

3 days ago


Islamabad, Islamabad, Pakistan ibex Full time

**About the Role**

We are looking for a skilled Support Services Representative to provide top-notch customer support and services at ibex. As a key member of our Operations team, you will be responsible for delivering exceptional customer experiences and resolving issues efficiently.

Key Responsibilities:
  • Respond to customer inquiries in a professional and timely manner.
  • Keep accurate records of customer interactions and transactions.
  • Collaborate with internal teams to resolve complex customer complaints and concerns.
  • Follow up with customers to ensure satisfactory resolutions and high levels of customer satisfaction.

**Requirements:**

  • Intermediate/Bachelor's degree or above.
  • Excellent written and verbal communication skills in English.
  • Proficiency in MS Office, particularly MS Excel and MS Word.

**Benefits:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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