Revenue Growth Manager

7 hours ago


Islamabad, Islamabad, Pakistan Bright Ideas Communications Full time

Bright Ideas Communications is seeking a talented Sales Manager to lead our sales team. The ideal candidate will have experience in sales leadership, particularly within call center operations.

About the Role

The successful candidate will be responsible for driving revenue growth, managing high-performing teams, and optimizing sales processes to ensure business growth and customer satisfaction.

Key Responsibilities:

  • Lead, mentor, and manage a dynamic sales team within the call center environment.
  • Develop training programs to enhance the team's skills and ensure high-quality performance.
  • Conduct regular performance reviews and provide constructive feedback.
  • Oversee day-to-day call center sales activities to ensure efficiency and effectiveness.
  • Implement strategies to improve customer interactions and overall team productivity.
  • Analyze performance metrics and implement corrective actions as needed.
  • Develop and execute sales strategies to meet and exceed revenue goals.
  • Identify new opportunities and target markets to grow the business.
  • Monitor and adjust campaigns based on performance analytics and market trends.
  • Build and maintain strong relationships with key clients and stakeholders.
  • Address escalations professionally to ensure client satisfaction and retention.
  • Partner with internal teams to deliver seamless customer experiences.

Requirements:

  1. 7-10 years of experience in sales management, with a strong focus on call center operations.
  2. Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
  3. Proven track record of achieving and exceeding sales targets in a call center setting.
  4. Exceptional leadership, coaching, and team-building skills.
  5. Excellent communication, negotiation, and interpersonal abilities.
  6. Proficiency in CRM platforms and call center tools.
  7. Analytical mindset with the ability to interpret data and implement strategies effectively.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • Opportunities for career advancement and professional development.
  • A collaborative and fast-paced work environment.


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