VoIP Support Specialist

7 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

As a VoIP Support Engineer, your role involves ensuring seamless voice communication systems for our customers. To succeed in this position, you must possess extensive knowledge of VoIP networking systems and have exceptional troubleshooting skills.

Key Responsibilities:
  • Customer Onboarding: Successfully onboard new customers onto our platform by providing comprehensive setup and training for optimal use and management.
  • Support Services: Offer first-line support to end-users for fault fixing, maintenance, and management.
  • Vendor Collaboration: Collaborate with vendors (Plivo / Twilio) for Port-In requests and work with cross-functional teams to ensure seamless VoIP system implementation.
  • Equipment Setup: Assist in the installation, configuration, and maintenance of VoIP equipment (IP Phones).
  • User Training: Train end-users on the proper use of VoIP systems (3cx portal).
  • Ongoing Support: Provide ongoing support for VoIP systems and equipment, responding to and resolving customer inquiries via phone, email, and chat.
  • Documentation: Document and update technical procedures, troubleshooting guides, and knowledge base articles.
  • On-Call Rotation: Participate in on-call rotations to address urgent VoIP issues outside of regular hours.
  • Security Measures: Implement and manage security measures to protect VoIP systems against threats.
  • Record Keeping: Maintain accurate records of support tickets, resolutions, and system changes in CRM.
  • Performance Monitoring: Monitor and analyze VoIP network performance, resolving issues to maintain optimal service quality.

  • VoIP Support Engineer

    7 days ago

    Lahore, Punjab, Pakistan RepairDesk Full time

    RepairDesk is a modern repair shop management software with 40+ powerful integrations and modules. The software is customizable to meet the workflows of single-store, multi-store, and franchise repair businesses across various industry verticals. Available in 30+ languages, RepairDesk is trusted by over 3,000 businesses globally, helping them save time,...

  • VOIP Assistant

    7 days ago

    Lahore, Punjab, Pakistan Abacus Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from AbacusHR Lead | OD, Recruitment, Onboarding, Learning & Development | Employer Branding HR Specialist | Talent Acquisition, L&D, Compensation & BenefitsRole DescriptionThis is a full-time on-site role in Lahore for a...

  • VOIP Systems Specialist

    3 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    This is a full-time on-site role for a VOIP Assistant. The successful candidate will be responsible for managing voice over IP systems, troubleshooting technical issues, and providing support to end-users.The ideal candidate will have a strong interest in Networking and VOIP technologies.Key Responsibilities:Manage voice over IP systemsTroubleshoot technical...

  • Senior VoIP Communications Specialist

    3 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    As a Senior VoIP Engineer, you will play a crucial role in maintaining and troubleshooting telephony systems to ensure seamless communication.Key Responsibilities:Maintain and troubleshoot telephony systemsProvide technical support for VoIP servicesDesign and implement networking solutions for reliable and efficient telecommunication...

  • VoIP Network Architect

    3 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job DescriptionThis is a full-time role for a Senior VoIP Engineer responsible for troubleshooting, providing technical support for voice over IP (VoIP) and telephony systems, networking, and ensuring that the systems are fully operational.

  • Senior Voip Engineer

    7 days ago

    Lahore, Punjab, Pakistan Backbone Tech Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from Backbone TechHR Manager | Leading the Development of Cutting-Edge HR Strategies and PoliciesCompany DescriptionBackbone Technologies provides reliable, tailored solutions for scaling your operations, fostering innovation, and achieving lasting success. Our expertise ensures that...

  • VoIP Solutions Expert

    3 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking talented VoIP Engineers to contribute to our success. With over two years of experience in technical support and customer management, you will be able to drive business growth and improve customer satisfaction.The ideal candidate should have a strong background in telecommunications and IP networking, with hands-on experience in...

  • VoIP Engineer/Developer

    2 weeks ago

    Lahore, Punjab, Pakistan Hoboetech Full time

    Hoboetech is a Lahore-based IT solutions company that specializes in AI and IoT engineering. Our team of tech-savvy professionals produces measurable results for clients by creating platforms and products that are scalable and impactful. We engineer and identify subtle, valuable patterns of human interaction to pair individuals based on behavior, maximizing...

  • VOIP System Administrator

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    **Role Overview**This is a full-time role for a VOIP Assistant. The successful candidate will be responsible for managing voice over IP systems, troubleshooting technical issues, and providing support to end-users.The ideal candidate will have an interest in Networking and VOIP technologies.Responsibilities include:Managing voice over IP...

  • Senior Voip Engineer

    2 weeks ago

    Lahore, Punjab, Pakistan Backbone Tech Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Backbone TechFounder @ BPO Sphere | Business Ownership, Start-up LeadershipCompany DescriptionBackbone Technologies provides reliable, tailored solutions for scaling operations, fostering innovation, and achieving lasting success. Our approach ensures that businesses can...