
Retail Operations Manager
4 days ago
We are a dynamic retail team looking for an experienced Retail Manager to lead us in achieving our sales and efficiency goals.
Job OverviewThe ideal candidate will have a proven track record of sales growth and efficiency improvements, with a minimum of 3-5 years of experience in the retail industry, preferably in shopping malls.
- Oversee stock levels and make informed decisions about stock control
- Manage and motivate a team to increase sales and ensure efficiency
- Analyze sales figures and forecast future sales volumes to maximize profits
- Interpret trends to facilitate planning and decision-making
- Utilize information technology to record sales figures and drive data analysis and forward planning
- Handle staffing issues, including interviewing, appraisals, performance reviews, training, and development
- Maintain high standards for quality, customer service, and health and safety
- Address health and safety, legal, and security concerns
- Respond to customer complaints and feedback
- Promote the organization through local outreach and partnerships
- Organize special promotions, displays, and events
- Chair meetings and keep colleagues informed on business performance and new initiatives
- Tour the sales floor regularly to identify and resolve urgent issues
- Stay up-to-date on market trends, competitor activity, and customer initiatives
- Minimum 3-5 years of experience in retail, preferably in shopping malls
- Expertise in overall retailing, including groceries, fast food, cosmetics, and more
- Strong analytical and problem-solving skills
- Excellent communication and leadership abilities
- Familiarity with information technology and data analysis tools
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