
Customer Connection Specialist
20 hours ago
About the Role:
We are seeking a skilled Direct-to-Consumer Marketing Professional to join our team. As a key member of our sales and marketing team, you will be responsible for developing and implementing effective marketing strategies to directly connect our paint products with consumers.
Main Responsibilities:
- Sales & Promotions: Visit potential customer locations (construction sites, home renovation projects, paint stores) to promote and sell our paint products. Provide on-site guidance to customers in selecting the right products based on their specific needs.
- Relationship Building & Customer Engagement: Develop and maintain strong relationships with contractors, painters, and retail partners to drive sales and brand loyalty. Offer personalized recommendations and support to customers to ensure satisfaction and repeat business.
- Product Knowledge & Customer Support: Develop an in-depth understanding of our paint product range, including features, benefits, and applications, to assist customers effectively. Provide guidance on product usage, application techniques, and maintenance.
- Inventory Management & Coordination: Monitor on-site inventory, manage stock levels, and work with the logistics team to ensure product availability. Coordinate product replenishment to maintain stock levels at customer locations.
- Market Insights & Reporting: Collect customer feedback and market insights to provide valuable information for improving our product offerings and marketing strategies. Regularly report sales data, customer trends, and feedback to management.
- Safety and Compliance: Adhere to safety protocols and ensure compliance with all health and safety regulations during site visits.
Key Skills & Qualifications:
- Proven Experience: 1-2 years of direct sales experience, preferably in the paint, construction, or related industries.
- Industry Knowledge: Knowledge of paint products, application techniques, and market trends.
- Communication Skills: Strong interpersonal and communication skills to build relationships with customers and partners.
- Independent & Adaptable: Ability to work independently, manage time efficiently, and adapt to changing customer needs.
- Travel Willingness: Willingness to travel to customer locations and worksites as needed.
- Results-Driven: Strong customer-centric mindset with a focus on achieving sales goals.
Benefits:
- Base Salary: PKR 32,000
- Incentive & Commission: PKR 30,000 to PKR 40,000 based on performance
- Additional Benefits:
- Medical coverage
- Paid sick leaves and annual leaves
- Provident fund
- Travel allowance
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