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Technical Support Technician

2 weeks ago


Islamabad, Islamabad, Pakistan Buono Private Limited Full time

We are seeking a Technical Support Technician to provide technical assistance to end-users at Buono Private Limited. The ideal candidate will have excellent communication skills and the ability to troubleshoot hardware and software issues.

Duties:

  • Provide technical support to end-users
  • Troubleshoot hardware and software issues
  • Install, configure and troubleshoot network printers, systems and software

Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to troubleshoot hardware and software issues
  • Proficiency in Microsoft Active Directory
  • Familiarity with network protocols: TCP/IP, DNS, DHCP
  • Knowledge of database management
  • Experience with mediums: IIS, Mail Server, Windows, SSL
  • Certifications in hardware and software installation and troubleshooting courses
  • Microsoft Office applications and software
  • Microsoft Windows 7 and 8
  • Microsoft Servers 2003/2008