
Senior Customer Service Manager
5 days ago
We are committed to delivering exceptional customer service, and we're looking for a talented Sr. Manager to lead this effort.
- The successful candidate will have a proven track record of developing and implementing customer feedback programs, resulting in improved customer satisfaction and loyalty.
- He/She will be responsible for analyzing customer complaints and identifying areas for improvement, working closely with internal stakeholders to implement corrective actions.
- The ideal candidate will also provide coaching and mentoring to customer service team members, ensuring they have the necessary skills and knowledge to deliver outstanding customer service.
Key Responsibilities:
- Analyze customer feedback and complaints to identify trends and areas for improvement.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Mentor and coach customer service team members to ensure they have the necessary skills and knowledge to deliver exceptional customer service.
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Customer Service Manager
5 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeThe ideal candidate will provide and maintain excellent customer service and be the frontline contact for customers.ResponsibilitiesLead a team to deliver quality service to customers in a timely manner.Act as the key liaison between sales, management, and customers to ensure consistent satisfaction.Provide status and service reports to recommend next steps...
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Customer Service Manager Job Description
5 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeSenior Customer Service Manager Job DescriptionWe are seeking an experienced Senior Customer Service Manager to lead our customer-facing team and ensure exceptional customer experiences.The ideal candidate will have a proven track record of managing teams, developing strategies, and driving business growth through effective customer service.
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