
Customer Service Manager
2 days ago
We are seeking an experienced Call Center Manager to lead our team of customer service representatives. The successful candidate will be responsible for ensuring that all customer interactions are handled efficiently and effectively, resulting in high levels of customer satisfaction.
Main Responsibilities:- Lead and manage a team of customer service representatives to achieve service level agreements (SLAs) and key performance indicators (KPIs)
- Develop and implement effective training programs to enhance staff knowledge and skills
- Maintain accurate records of customer interactions and respond to customer complaints in a professional and timely manner
Essential Qualifications:
Previous call center management experience
Strong leadership and interpersonal skills
Excellent written and verbal communication skills
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Dispatcher / Customer Service Executive
3 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Service Manager
4 weeks ago
Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full timeCustomer Service Manager Futuro Digital Pvt. Ltd., Pakistan Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience. You will be the key liaison to our UK...
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Customer Service Manager
2 weeks ago
Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full timeCustomer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...
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Customer Service Manager
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service Manager PositionAre you a people person with excellent communication skills? Do you have a passion for providing top-notch customer service?The role of Customer Service Manager is crucial in maintaining day-to-day operations, handling customer calls, and collaborating with colleagues to ensure seamless execution of moves and achieve high...
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Customer Service Manager
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Customer Service ManagerWe are seeking a skilled professional to provide exceptional customer service, work effectively in diverse groups, and lead product development efforts.The ideal candidate will have excellent communication skills, be able to analyze customer needs, and develop business plans. Additionally, they should possess a pleasant...
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Manager It Customer Services
2 days ago
Lahore, Punjab, Pakistan Excellcomm Full timeThe ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...
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Customer Service Manager
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Customer Support Manager, Job Title: Service Coordinator Lead, Job Title: Client Engagement Specialist
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Sr. Customer Service Manager
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeSr. Customer Service Manager">The primary objective of this role is to oversee the customer service department, ensuring that all customer complaints are addressed promptly and efficiently.Key Responsibilities:Develop a comprehensive complaints procedure to be provided to customers for their reference.Create and implement customer feedback forms and provide...
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Customer Service Management Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service Manager Role OverviewThis position entails overseeing and enhancing customer service operations, ensuring timely and effective responses to inquiries, complaints, and service requests.
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Customer Service Operations Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service Excellence WantedAbout the Role:We're looking for a seasoned Customer Service Manager to join our team and drive customer satisfaction to new heights.The ideal candidate will have a strong background in customer-facing roles, with a proven ability to motivate and inspire teams to deliver exceptional results.Main Responsibilities:Develop and...