
Strategic Team Leader
2 days ago
**Job Overview:**
As a leading banking and financial services organization, we operate in 64 countries and territories, enabling businesses to thrive and economies to prosper.
We are seeking an experienced professional to fill the role of Associate Director - Delivery Management Specialist.
- The successful candidate will be responsible for managing a high-performing team and driving organizational change through design thinking, innovation, and thought leadership.
- This role suits a candidate eager to build a team that operates across various technology stacks to deliver operational excellence.
**Key Responsibilities:
Manage vendor relationships and negotiate with vendors regarding product defects.
Operate as a technical expert across product or service release stages, maintaining excellent domain knowledge and customer focus.
Support identification, root cause analysis, and resolution of IT service problems, guided by DevOps principles.
Monitor and report on project progress, issues, dependencies, and risks; recommend actions to maintain progress and benefits realization.
Work with the technology team and product owner to improve productivity through backlog management and Agile methodologies.
Enforce process discipline and continuous improvement in software delivery, support processes, and DevOps pipelines.
Ensure adherence to technology standards, controls, and architecture frameworks.
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