Student Support Coordinator

9 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: Peer Support Associate

**Key Responsibilities:**
  • Oversee the recruitment, onboarding, and training of Peer Ambassadors to ensure they are well-equipped to mentor students.
  • Manage Peer Ambassador performance tracking through data analysis, ensuring consistent and quality interactions with mentees.
  • Monitor mandatory meetings, tracking attendance and engagement levels.
  • Process and manage Peer Ambassador payments, ensuring accurate documentation and timely disbursement.
  • Develop and implement feedback mechanisms to assess the effectiveness of the Peer Ambassador program and propose improvements.
  • Maintain strong coordination with faculty advisors and administrative teams to align peer mentoring with student needs.
  • Assist in planning and executing engagement activities, workshops, and training sessions for Peer Ambassadors.

Academic Support Lab Coordination:

  • Operational & Logistical Management:
  • Ensure smooth daily operations of the Academic Support Lab, including scheduling, resource allocation, and facility management.
  • Develop and maintain a structured timetable for tutoring sessions, workshops, and office hours.
  • Implement policies for lab usage, student engagement, and tutor scheduling.
  • Data Management & Analysis:
  • Maintain student records related to academic support services, tracking attendance, participation, and progress.
  • Run analyses on student performance data to assess the effectiveness of tutoring programs and identify academic challenges.
  • Generate periodic reports for faculty and administrative teams to assist in curriculum adjustments and support mechanisms.
  • Develop dashboards and visual reports to track the utilization and impact of the Academic Support Lab.
  • Faculty & Tutor Coordination:
  • Act as the primary liaison between faculty and tutors, ensuring clear communication of expectations.
  • Assist in the recruitment, onboarding, and training of tutors in collaboration with faculty.
  • Organize meetings and feedback sessions with tutors to continuously improve student engagement.
  • Administrative & Communication Responsibilities:
  • Draft and distribute announcements, schedules, and guidelines related to the Academic Support Lab and Peer Ambassador program.
  • Maintain documentation of lab and peer support procedures, policies, and reports.
  • Communicate with students about available academic support services and encourage participation.
  • Respond to student queries regarding academic support programs.
  • Monitor best practices in peer mentoring and academic support services, recommending improvements where necessary.
  • Work on special projects assigned by administrative teams to improve lab operations and peer mentoring structures.

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