Customer Journey Optimizer

Journey Mapping and PartnershipThe Patient Journey Partner will play a crucial role in turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating, and leading generative disruption.ResponsibilitiesDeliver better outcomes for patients, their community, and the organization.Partner...

About the RoleThe successful candidate will have a proven track record of working in a fast-paced environment, handling multiple tasks simultaneously, and providing exceptional customer service.As a key member of our team, you will play a critical role in ensuring the smooth operation of our transportation services.This is a mid-senior level position...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

We're looking for a talented Digital Acquisition Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing digital marketing strategies that drive user acquisition and revenue growth.About the Job:Develop and execute targeted digital marketing campaigns to reach new users.Work closely with...

Customer Experience ManagerThis role plays a key part in driving a customer-centric culture by gathering insights, identifying pain points and implementing improvement strategies across all customer touchpoints.Key Responsibilities:Oversee end-to-end customer experience activities to ensure seamless and consistent experiences across all channels.Conduct...

Senior Revenue Growth SpecialistWe are seeking a seasoned Senior Revenue Growth Specialist to join our team. In this role, you will be responsible for driving revenue growth through strategic analysis and optimization of customer journeys.You will work closely with cross-functional teams to design and implement analytics solutions that drive revenue growth...

Job DescriptionAs a Customer Experience Management Specialist, you will play a vital role in driving initiatives that monitor and evaluate customer satisfaction across various channels. The successful candidate will be responsible for overseeing end-to-end customer experience management activities, ensuring seamless and consistent experiences across all...

Assistant Manager Customer Experience ManagementAssistant Manager Customer Experience will be responsible for leading and managing Customer Experience Management (CEM) initiatives aimed at monitoring, evaluating and continuously enhancing customer satisfaction across both voice and data services offered by ZONG. This role will play a key part in driving a...

Job Overview:We are looking for a skilled CRM specialist to join our team. As a CRM specialist, you will play a critical role in designing and executing campaigns and digital journeys to drive customer retention, upsell, and cross-sell. You will work closely with commercial teams to develop and manage campaign calendars, monitor CRM campaigns and journeys,...