Assistant Manager Customer Experience Management

Customer Experience ManagerThis role plays a key part in driving a customer-centric culture by gathering insights, identifying pain points and implementing improvement strategies across all customer touchpoints.Key Responsibilities:Oversee end-to-end customer experience activities to ensure seamless and consistent experiences across all channels.Conduct...

Resolve customer complaints via phone, email, mail, or social media.Use telephones to reach out to customers and verify account information.Greet customers warmly and ascertain the problem or reason for calling.Assist with placement of orders, refunds, or exchanges.Advise on company information.Take payment information and other pertinent information such as...

We are looking for a highly skilled Customer Experience Manager to join our team at R Plus Concept Design. As a Customer Experience Manager, you will be responsible for leading our online customer support team, ensuring efficient and high-quality support, and driving customer satisfaction.Your Key ResponsibilitiesYou will:Oversee daily operations and ensure...

iGate Technologies Pakistan is seeking a Customer Experience Manager to oversee the delivery of exceptional customer experiences across all touchpoints. As a key member of our team, you will be responsible for ensuring that our customers receive the highest level of service and support.Key Responsibilities:Develop and implement strategies to enhance customer...

Bachelor's degree in Business Administration, Accounting, or a related fieldWe are a leading International Freight Forwarding Company specializing in logistics services to and from Pakistan. We are seeking a dedicated Assistant Manager of Customer Support with 3 years of experience in the accounting industry to join our dynamic team in...

At Inkstone Management, we are seeking a highly skilled Customer Service Liaison to join our team. In this role, you will be responsible for resolving customer complaints via various channels including phone, email, mail, or social media.You will utilize telephones to reach out to customers and verify account information. Your goal will be to greet customers...

The role of a Customs Manager will manage and update company records, ensuring that all customs related documents are stored accurately and in compliance with company regulations. As well as this responsibility, you can expect your duties to include the following:Manage both customs and trade compliance across the company, ensuring that all global...

Hospitality Manager Job Description: We are seeking an experienced Hospitality Manager to join our team at Marcopolo Resorts & Tours. The successful candidate will have a proven track record of delivering exceptional customer experiences, leading high-performing teams, and driving business growth.ResponsibilitiesOperations Oversight: Oversee daily...

Octicsoft LLC seeks an Ecommerce Assistant to join our team in Islamabad, with the flexibility to work from home. This internship role offers a unique opportunity to gain hands-on experience in customer service, sales, and digital marketing.About the RoleAs an Ecommerce Assistant, you will be responsible for managing customer inquiries, resolving issues, and...

Assistant Manager / Manager Learning And DevelopmentDesign, develop and customize training modules and materials in consultation with concerned departments.Liaison with concerned stakeholders for mobilizing local master trainers.Look after all the administrative arrangements for in-house trainings.Conduct optimum numbers of training courses in consultation...

Assistant Customer Service LeadThe Assistant Customer Service Lead will be responsible for leading and managing customer experience initiatives aimed at monitoring, evaluating and continuously enhancing customer satisfaction across voice and data services.Responsibilities:Lead and manage customer experience teams to ensure seamless and consistent customer...

RDX Sports is a globally recognized e-commerce brand with a strong presence in the international market. We are seeking a seasoned professional to join our global team as an Assistant Director – Customer Support, Compliance & Excellence Department.This role plays a critical part in driving customer service excellence, ensuring compliance with regulations,...

Role SummaryThis role involves overseeing customer support operations, managing communication with customers, and resolving inquiries and issues promptly.Key AccountabilitiesLead customer support operations to deliver high-quality service.Develop and implement strategies to improve customer satisfaction.Maintain effective communication with internal...

Job OverviewWe are seeking an experienced professional to join our team as a Compliance Officer & Audit. In this role, you will be responsible for managing the customer support department's daily operations, providing exceptional customer service support, and implementing processes to enhance customer satisfaction.Your expertise in customer support and/or...

Job Brief:As an Assistant Manager - Project Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive...

We are seeking a Management Assistant to provide high-level administrative support to our senior management team. The ideal candidate will have a strong background in administration, excellent organizational skills, and the ability to manage multiple priorities effectively.Responsibilities:Provide administrative support to senior management and other...

We are looking for a highly motivated Account Support Manager to join our team at Inkstone Management. As a key member of our customer service team, you will play a critical role in resolving customer complaints and providing exceptional service to our clients.In this role, you will use your excellent communication skills to greet customers warmly and...

We are seeking a Customer Experience Expert to join our team at ibex. The ideal candidate will possess excellent communication skills, an IT background, and experience working with international customers.Key Responsibilities:Provide assistance to customers with claim filing processesMaintain high levels of customer satisfactionDeliver resolutions to...

We are seeking a dedicated Customer Experience Advocate to provide top-notch support to our customers.The successful candidate will be responsible for responding to customer queries in a timely and accurate way, identifying customer needs, and providing solutions via phone, email or chat.This role also involves analyzing and reporting product malfunctions,...

Assistant Manager Field Services Shahzad Training & Consulting International, Pakistan We require an Assistant Manager for Field Services. The candidate will be responsible for providing sales support to dealerships, monitoring and implementing service policies and procedures at dealerships, and overseeing dealer development activities. The candidate must...