Expert Technical Support Professional

1 day ago


Multan, Punjab, Pakistan beBeeSupport Full time 6,000,000 - 8,000,000

About this Opportunity

  • As a skilled Technical Support Specialist, you will manage complex technical issues for enterprise clients via email, phone, and chat.

Key Responsibilities:

  1. Troubleshoot and analyze data from telematics devices, APIs, mobile apps, and customer environments to provide efficient solutions.
  2. Document troubleshooting steps, known issues, and best practices to contribute to internal knowledge bases.
  3. Collaborate with cross-functional teams to identify and resolve bugs, contribute to hotfixes, and improve product stability.
  4. Partner with Customer Success Managers and Enterprise Account Managers to ensure client satisfaction and retention.

What We're Looking For:

  • 2-3+ years of experience in technical support, systems engineering, or similar roles.
  • Strong problem-solving skills in Networking, APIs, Linux systems, mobile platforms, or hardware devices.
  • Experience working with enterprise clients and managing escalations with professionalism and urgency.

We Value Diversity and Inclusion

Our workplace welcomes applicants from diverse backgrounds and experiences. We believe that a team with different perspectives and ideas drives innovation and excellence.



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