Call Centre Performance Manager

Call Centre Manager RoleJob Purpose:To manage the day-to-day operations of our call centre, ensuring exceptional customer service delivery and meeting business objectives. The successful candidate will have a strong background in sales, marketing, and customer experience management.Main Responsibilities:Develop and implement customer experience strategies to...

Job Overview: The Call Centre Manager is responsible for ensuring 'best in class' service by establishing new hire training programs and continued training of current staff. This role also involves managing scheduling based on forecasted volumes, developing and implementing policies and procedures, and contributing to the success of the call centre by...

Pro Work Telecommunication Services is seeking Call Centre Agents to join our team in Karachi. We provide call centre services to large enterprise companies internationally.Responsibilities:Handle inbound/outbound callsProvide exceptional customer serviceJob SpecificationAbility to work in a fast-paced environment#J-18808-Ljbffr

Call Centre AgentWe are looking for dedicated and results-driven individuals to join our Call Centre team as Agents. As an Agent, you will play a critical role in delivering exceptional customer experiences and driving business growth.The ideal candidate will possess excellent communication skills, a strong ability to problem-solve, and a passion for...

Job SummaryCall Centre Representative Job ProfileThis role involves handling customer inquiries and resolving issues via telephone. The successful candidate will be an effective communicator and problem-solver.Key ResponsibilitiesManage incoming and outgoing calls with professionalismUtilize strong communication skills to resolve customer complaintsMeet or...

Call Centre Representative / Truck DispatcherMPL ACE Dispatch Ltd., PakistanQualifications:Bachelor's degree in any discipline (fresh graduates preferred). Must be fluent in English (USA Region), with load board expertise and familiarity with mailing calling API software.We are currently seeking energetic and enthusiastic individuals to join our remote team...

Call Centre Team LeadThis role requires an experienced professional to lead a team of customer service representatives. Key responsibilities include coaching staff, developing call centre procedures, and analysing data to improve performance.Provide guidance and support to team members to ensure they meet performance targets.Implement effective call centre...

Call Centre AgentJob Overview:This role is ideal for students looking for a part-time job that fits their schedule. As a Call Centre Agent, you will gain valuable work experience while balancing your studies.Key Responsibilities:Customer Interaction: Handle inbound and outbound calls, addressing customer inquiries and providing information about our products...

Timings: 9:00 a.m- 5:00 p.mSalary Range: Rs.40,000-50,000 plus Commission & Transport AllowanceLocation: Gulshan-e-Iqbal, Block-8, KarachiRequirements:Must possess strong communications skills (Written & Verbal)Must be able to handle outbound callsManage & resolve customer complaints promptlyMust be customer-focused with a sales approachMust have familiarity...

Job OverviewThe Call Centre Manager role is responsible for leading a team of professionals in delivering exceptional customer service. The ideal candidate will have a strong background in leadership, sales, and marketing, with a proven track record of coaching and developing employees to achieve aggressive goals.