Outstanding Resolution Professional

In this critical role, you will work closely with clients to resolve outstanding debts, developing and implementing strategies to ensure timely payment.Contact clients with overdue accounts and negotiate payment arrangements, showcasing your exceptional communication and negotiation skills.Monitor client accounts and follow up on unpaid invoices, maintaining...

Job SummaryWe are seeking a highly experienced professional to join our team as a Deputy Chief Manager – Complaints. This role requires expertise in regulatory frameworks, compliance, and complaint resolution.This is a key leadership position that involves overseeing the complaints resolution process, ensuring timely and accurate processing of cases, and...

This exciting opportunity calls for a seasoned professional to oversee the Recovery & Follow-up function. The ideal candidate will possess expertise in managing outstanding contributions and driving timely resolutions.Main ObjectivesEstablish a robust system for outstanding contribution recovery and follow-up, incorporating policy refinement.Maintain regular...

Complaint Resolution SpecialistWe are seeking a highly skilled CA/ACMA or ACCA/MBA professional with at least 4-6 years of experience. The ideal candidate will have a deep understanding of the regulatory framework and be able to manage complaints effectively.ResponsibilitiesManage responses to consumer complaints from OGRA, ensuring adherence to standard...

The Ideal CandidateWe're seeking a highly motivated and results-driven individual who is passionate about delivering exceptional customer experiences.Main Responsibilities:Respond promptly and professionally to customer inquiries and complaints.Utilize active listening skills to understand customer needs and concerns.Collaborate with internal stakeholders to...

Global Customer Resolution SpecialistThis role requires a skilled professional to resolve customer issues efficiently, working closely with international clients from foreign regions.Key Responsibilities:Respond to customer inquiries in a timely and courteous manner.Utilize various communication tools (email, phone calls) to solve customer issues.Develop...

Job Title: Credit Recovery SpecialistDescription:We are seeking a skilled Credit Recovery Specialist to join our team. As a key member of our credit control department, you will be responsible for overseeing the entire credit recovery process from initial contact with customers to final payment receipt. Your primary objective will be to ensure timely...

Service Delivery SpecialistAbout the Role:Manage multiple inbound and outbound calls with customers and clientsProvide effective communication skills and ensure customer satisfactionWork independently and as part of a collaborative teamResponsibilities:Handle customer complaints and resolve issues efficientlyAssist in lead generation or customer service...

Job DescriptionWe are seeking a highly motivated and experienced Quality Assurance Specialist to join our team.Key Accountabilities:Develop and maintain effective testing strategies to ensure that products meet required specifications.Collaborate with cross-functional teams to identify and document requirements and test cases.Conduct thorough testing to...

We seek an experienced professional to assume the responsibilities of Recovery & Follow-up. This critical role demands a proactive individual with a proven track record in managing outstanding contributions.Primary DutiesDesign and implement an efficient system for outstanding contribution recovery and follow-up, incorporating policy development.Monitor...