Complaint Resolution Expert

Job SummaryWe are seeking a highly experienced professional to join our team as a Deputy Chief Manager – Complaints. This role requires expertise in regulatory frameworks, compliance, and complaint resolution.This is a key leadership position that involves overseeing the complaints resolution process, ensuring timely and accurate processing of cases, and...

Job DescriptionWe are seeking a CRM Coordinator to join our team. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to handle multiple tasks simultaneously.ResponsibilitiesManage customer complaints and ensure timely resolution and follow-up.Handle sales of companion products and assist clients...

We need a skilled customer support representative who can effectively communicate with customers and resolve their concerns.The successful applicant will have a graduate degree and experience in using Excel for data management.Responsibilities will include responding to customer inquiries, resolving complaints, and providing exceptional customer service.A...

Job Summary:This role supports the Regulatory Affairs team by ensuring accurate and timely management of regulatory communications, including complaint handling, correspondence tracking, data preparation for hearings, and record keeping.The successful candidate will facilitate smooth regulatory interactions with NEPRA by coordinating documentation, preparing...

Senior Complaints Resolutions OfficerThe successful candidate will be a seasoned CA/ACMA or ACCA/MBA professional with a minimum of 4-6 years of experience. They will possess excellent knowledge of rules and regulations and be able to handle complex complaints efficiently.Main ResponsibilitiesReview responses to consumer complaints from OGRA, ensuring they...

Complaint Resolution SpecialistWe are seeking a highly skilled CA/ACMA or ACCA/MBA professional with at least 4-6 years of experience. The ideal candidate will have a deep understanding of the regulatory framework and be able to manage complaints effectively.ResponsibilitiesManage responses to consumer complaints from OGRA, ensuring adherence to standard...

Evening Shift Customer Service RoleWe are currently seeking a skilled Customer Service Representative to join our team on an evening shift basis. This role involves working with customers to resolve their queries and concerns, providing clear and concise information about our products and services, and managing and resolving customer complaints in a fair and...

Lube Expert Hyderabad District, Sindh, Pakistan1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This is a full-time on-site role for a Sales Support Executive located in Hyderabad District. The Sales Support Executive will be responsible for assisting the sales team with administrative tasks, managing...

Key ResponsibilitiesAs a Deputy Chief Manager – Complaints, your key responsibilities will include:Reviewing responses to consumer complaints received from OGRA, ensuring compliance with standard rules and regulations;Evaluating passing unregistered gas (PUG) complaints and taking necessary actions required for resolving the complaints as per the standard...

CA / ACMA with at least 04 years of post-qualification experience or ACCA / MBA with at least 06 years of experience. Must have experience of Rules & Regulations of Regulatory Framework.Responsibilities:Review of responses on consumer complaints received from OGRA while ensuring compliance with standard rules and regulations.Evaluate Passing Unregistered Gas...