General Management Professional
1 day ago
Company Overview:
We are a leading restaurant group committed to excellence in food quality, service, and hospitality. Our team is passionate about delivering memorable experiences for our guests.
Job Summary:
The successful candidate will be responsible for overseeing daily restaurant operations, leading a high-performing team, and driving business success. If you have strong leadership skills, a passion for delivering exceptional customer service, and a commitment to excellence, we encourage you to apply.
Responsibilities:
- Operations: Oversee day-to-day restaurant operations, including staff scheduling, inventory management, and maintaining a clean and safe environment.
- Leadership: Foster a positive team culture, lead by example, and develop staff to excel in their roles.
- Customer Service: Deliver exceptional customer service, respond promptly to guest complaints, and resolve issues effectively.
- Training and Development: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
- Recruitment and Supervision: Participate in recruitment and selection processes, train new staff, and supervise existing team members.
- Performance Management: Conduct regular performance evaluations, provide constructive feedback, and develop action plans for improvement.
- Financial Management: Assist in budgeting, forecasting, and analyzing financial performance to drive business growth.
- Marketing Support: Collaborate with the head office to develop and implement marketing strategies that attract and retain customers.
Requirements:
- Minimum 3 years of experience in a senior management role within the restaurant and/or hotel industry.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team effectively.
- Knowledge of financial management and budgeting principles.
- Commitment to delivering exceptional customer service and fostering a positive team culture.
Benefits:
Competitive salary, benefits package, and career advancement opportunities. We offer housing options and a company car after one year of service.
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