Live Chat Agent

6 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

About the Job:

We are looking for a highly motivated and skilled professional to join our team as an Email/Chat Support Specialist. The successful candidate will be responsible for providing excellent customer service through live chat or email, developing and implementing customer service solutions, and maintaining exceptional service levels.

Responsibilities:

  • Respond promptly to customer inquiries via chat and email
  • Document each customer interaction, including questions, problems, and resolutions
  • Develop and implement customer service solutions
  • Maintain exceptional service levels

Requirements:

  • Intermediate or above level of proficiency
  • Age: 18-40 years
  • Exceptional verbal and written communication skills
  • Proficiency in Microsoft Office, particularly Excel
  • Flexibility and adaptability
  • Customer-centric attitude and strong problem-solving skills


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