Retail Operations Leader

1 day ago


Lahore, Punjab, Pakistan beBeeStrategic Full time 4,000,000 - 8,000,000
Job Role Overview

A highly skilled professional is required to lead and manage retail operations in shopping centers, bakeries, and grocery stores. This role involves strategic planning, team leadership, and customer service excellence.

  • Main Responsibilities:
  • Develop yearly sales strategies aligned with organizational goals, leveraging sales forecasting and previous year's performance data.
  • Meet monthly sales targets for shopping centers through effective team management and provide a detailed report of monthly sales performance.
  • Foster exceptional customer experiences across all retail outlets by minimizing customer dissatisfaction incidents and implementing mystery shopping initiatives.
  • Mentor and guide in-charge shopping center supervisors on their performance relative to established parameters.
  • Conduct quarterly review sessions to set, revise, or update performance standards and Key Result Areas (KRAs) for direct reports.
  • Evaluate the performance of immediate staff on a quarterly basis.
  • Ensure timely training and development of employees as needed, based on performance appraisals and training needs analysis.
Required Skills and Qualifications

Results-driven mentality
Retail Operations Expertise
Critical thinking and problem-solving skills
Liasioning and relationship building skills
Holding self and others accountable
Innovative mindset



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