
Hospitality Industry Customer Service Representative
5 days ago
Job Description:
We are seeking a highly skilled and experienced Customer Service Representative to join our hospitality industry team. In this role, you will provide exceptional customer service to our clients and ensure that their needs are met.
Key Responsibilities:
- Administrative Tasks:
- Handle club facilities, functions, and programmes applications and enquiries efficiently.
- Manage bookings, phone calls, and tally daily cashier counter transactions accurately.
- Record cheques and maintain lost and found items securely.
- Ensure safe-keeping of keys.
- Rotate Shifts: 8 am - 5:15 pm / 10 am to 8 pm.
- Day Off: 2 days weekly.
Requirements:
- Minimum Qualification: Secondary school certificate.
- Experience: Front desk support experience.
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