
Digital Banking Professional
5 days ago
Job Overview
The Senior Officer, QR Digital Banking is a pivotal role within Allied Bank Limited's merchant acquiring division. This position requires an individual with a deep understanding of the payment industry and the ability to analyze complex business data.
Key Responsibilities:
- Collaborate with line managers to develop and execute projects related to QR business, ensuring seamless integration with existing systems.
- Contribute to the development and execution of Merchant Acquiring (QR) – Business Strategy, aligning with company goals and objectives.
- Provide technical support for merchant portfolios, resolving issues and ensuring smooth operation of QR codes in acquiring business.
- Ensure effective setup and management of acquiring business targets, merchant acquisition, business volumes, and revenues.
- Assist in preparing Vendor Agreements and SLAs, maintaining strong relationships with vendors and stakeholders.
- Develop a framework for synchronizing all concerned stakeholders, promoting collaboration and efficient decision-making.
- Support building and maintaining a profitable Merchant Acquiring portfolio, identifying areas for growth and improvement.
- Offer extended support to line managers in Business Intelligence, Portfolio Analysis & Management, providing valuable insights and recommendations.
- Resolve customer service issues and complaints in a timely manner, achieving defined service standards.
- Identify new business trends, conduct comparative market analysis, and evaluate major competitors to formulate new business propositions, driving innovation and revenue growth.
Required Skills and Qualifications
To excel in this role, candidates should possess:
- A sound knowledge of the payment industry and Merchant Acquiring business.
- Strong analytical, critical thinking, multi-tasking, and communication skills to assist in functional team decisions.
- A team player with strong problem-solving skills, able to work collaboratively with cross-functional teams.
Work Environment and Job Function
This role is based in Lahore, supporting Allied Bank Limited's finance and sales functions. The ideal candidate will have 1-3 years' experience in a relevant field and hold a Master's or Bachelor's degree from a reputable university.
Employment Type and Industry
Full-time employment in the banking sector, offering opportunities for career growth and professional development.
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