
Remote IT Support and Customer Care Specialist
6 days ago
We are seeking a talented and versatile IT Support Specialist to join our dynamic team. This is an exciting opportunity for individuals who excel in technical troubleshooting, customer care, and teamwork.
About the Role:
- This role involves providing top-notch IT support and customer care services to international clients across Europe and North America.
- The ideal candidate will have strong interpersonal and communication skills, as well as basic to advanced IT knowledge depending on the position.
- Proficiency in both English and French (written and spoken) is mandatory.
Key Responsibilities:
- To troubleshoot and resolve technical issues efficiently and effectively.
- To provide excellent customer care services, ensuring high levels of client satisfaction.
- To collaborate with colleagues to achieve team goals and objectives.
Benefits and Opportunities:
- We offer 100% remote work flexibility, allowing you to work from anywhere.
- Flexible shifts based on international client needs ensure a dynamic work environment.
- Professional growth opportunities abound in this fast-paced industry.
- You'll be part of a supportive and multicultural team that values collaboration and open communication.
- We provide company-provided licensed software/tools to ensure you have the resources you need to succeed.
What We Offer:
- A stable and secure working environment.
- Ongoing training and development opportunities to enhance your skills and expertise.
- A competitive compensation package that reflects your value to the organization.
- The freedom to work autonomously while being part of a larger team.
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