
Accounts Receivable Specialist
1 day ago
We empower operations teams with tools to improve work safety, productivity and profitability.
Our platform provides visibility and control over drivers, vehicles, equipment and fleet-related spend, reducing manual tasks by automating and simplifying processes.
About the RoleKey to success is a detail-oriented and customer-focused individual to manage accounts receivable and resolve billing concerns.
Key Responsibilities- Serve as primary contact for customers regarding account balance and billing issues.
- Manage high call volumes handling inbound and outbound calls while utilizing Salesforce and Zuora to investigate and resolve payment issues.
- Analyse and reconcile customer accounts reviewing historical invoices payments chargebacks refunds credits and write-offs.
- Support monthly close process ensuring accurate period cutoffs collaborate cross-functionally with Sales Customer Success and Fulfilment teams.
- 1–2 years of experience in collections or customer-facing role.
- Strong written and verbal communication skills with high attention to detail and organisation.
- Ability to manage time effectively work under pressure in fast-paced environment adapt to shifting priorities.
Equal opportunities employer welcoming people of different backgrounds experiences abilities and perspectives.
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