
Technical Operations Administrator
6 days ago
PRG Pakistan is seeking a highly skilled High-Level Administrative Coordinator to support our IT Department. As an Executive Assistant-IT, you will be responsible for providing high-level administrative support to our CIO and IT Leadership team.
Key Responsibilities:- Administrative Support:
- Manage and maintain the CIO's Google calendar, scheduling meetings and prioritizing engagements.
- Prepare agendas, presentations, and reports for meetings, maintaining a high level of detail and accuracy.
- Screen calls, emails, and correspondence, responding on behalf of the CIO when required.
- Project Coordination:
- Assist in tracking IT projects, ensuring timely completion and adherence to milestones.
- Coordinate with team members and external stakeholders for project updates, maintaining effective communication channels.
- Maintain comprehensive documentation for IT policies, processes, and compliance requirements.
- Meeting and Event Management:
- Organize and schedule IT department meetings, events, and conferences, ensuring seamless execution.
- Take meeting minutes, distribute action items, and follow up on task completion, maintaining accountability.
- Communication and Liaison:
- Act as a liaison between the CIO and internal/external stakeholders, fostering strong relationships.
- Communicate IT-related updates, initiatives, and changes within the organization, ensuring transparency.
- Document and Data Management:
- Maintain and organize IT-related documents, ensuring confidentiality and easy retrieval.
- Analyze data for IT reporting and dashboards, providing actionable insights to inform decision-making.
- General IT Support:
- Support the IT team in organizing meetings and arrangements, and facilitating internal communications.
- Stay updated on IT tools and systems, supporting and coordinating basic troubleshooting assistance.
- Manage travel arrangements and expense reports for the CIO/IT leadership team.
- Handle ad-hoc tasks and administrative requests as needed.
- Education:
- Bachelor's degree in Information Technology or Computer Science is required.
- Experience:
- 2-3 years of experience as an IT Coordinator/Executive Assistant-IT, preferably in a Medical Billing, IT, or technology-driven environment.
- Experience in IT Operations and IT help desk support is highly desirable.
- Strong knowledge of IT systems, tools, and terminologies is essential.
- Skills:
- Exceptional organizational and coordination abilities, with multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with IT tools like Jira, Confluence, or similar is required.
- Strong written and verbal communication skills, with proficiency in English language.
- Ability to handle confidential information with integrity.
- Good understanding of IT workflows, systems, and processes.
- Proactive and resourceful problem-solver.
- Detail-oriented with a high level of accuracy.
- Ability to thrive in a fast-paced, tech-driven environment.
- Strong interpersonal and relationship management skills.
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