Expert Enterprise Onboarding Specialist

2 days ago

Hyderabad City Taluka, Pakistan beBeeImplementation Full time
Senior Client Implementation Manager

We're looking for a highly skilled and experienced professional to join our team as a Senior Client Implementation Manager. In this role, you will be responsible for architecting and executing the technical deployment of our interview platform for enterprise clients.

Key Responsibilities:
• Architect and execute tailored client onboarding plans for enterprise-level clients, addressing complex implementation needs, establishing and achieving clear milestones and deliverables.
• Orchestrate cross-functional resources across teams to support high-touch onboarding for strategic enterprise clients.
• Translate client requirements into practical onboarding roadmaps tailored to each client's specific needs.
• Serve as the trusted advisor throughout the enterprise client onboarding journey, ensuring seamless platform adoption and stakeholder alignment.
• Anticipate and mitigate implementation risks unique to large-scale deployments, developing creative solutions to maintain momentum.
• Facilitate effective knowledge transfer through structured training sessions and documentation.
• Track onboarding progress against established KPIs and provide regular status updates to stakeholders.
• Collaborate with Sales, Product, and Support teams to ensure seamless client handoffs between phases, as well as ensure enterprise client requirements influence roadmap priorities.
• Document client onboarding patterns and contribute to the development of repeatable onboarding playbooks and templates.

The Ideal Candidate Will Have:
• 7+ years of program or project management experience in SaaS or technology services, with demonstrated success managing enterprise-level implementations
• Proven track record shepherding complex, multi-stakeholder client programs for Fortune 500 or similarly sophisticated organizations
• Exceptional organizational and communication skills—including executive presence and the ability to influence senior stakeholders
• Deep familiarity with technical implementations or enterprise software onboarding; experience with ATS/recruitment technology integration is highly valuable
• Strong collaboration skills; adept at navigating matrix organizations and working across sales, product, engineering, and operations
• Proficiency with project management tools like Asana, Smartsheet, Jira, or similar; experience with change management methodologies
• A consultative, strategic mindset with a strong bias toward ownership, problem-solving, and creating scalable solutions for enterprise environments
• Experience developing implementation playbooks and frameworks that can be leveraged across client segments

Benefits of Joining Our Team:
  • Competitive salary in local currency and Karat-granted stock options
  • Private healthcare available (100% premium coverage for employees and eligible dependents)
Time Off:
  • 18 days of vacation per year (accrued at 1.5 days per month)
  • Three (3) work weeks per calendar year for sick leave
  • One (1) work week per calendar year for 'No Questions Asked' Leave

India Holidays:

  • Public Holidays: 7 days
  • Floating Holidays: 4 days
  • Karat Summer Break: 5 days - July
  • Karat Winter Break: 5 days - December
Additional Information:
By applying for a position, you consent to the processing of your personal data in accordance with Karat's Employee and Contractor Privacy Notice found here.

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