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Education Sector Support Associate

3 weeks ago


Islamabad, Islamabad, Pakistan Riphah University Full time

Riphah University invites applications for a customer service and admissions expert to join our team.

About the Role

The successful candidate will be responsible for providing exceptional customer service to prospective students, their families, and other stakeholders. This includes responding to inquiries, addressing concerns, and resolving issues in a timely and professional manner.

The ideal candidate will have a degree in Marketing or a related field and at least 3 years of experience in customer-facing roles within the education sector. Excellent communication and problem-solving skills are essential for this position.

  • Deliver outstanding customer service to prospective students and their families.
  • Provide accurate and timely information about university programs, policies, and procedures.
  • Identify and resolve issues promptly, escalating concerns to senior staff as necessary.

We offer a rewarding work environment and a competitive salary based on experience and qualifications. Location: Rawalindi, Pakistan.