Customer Service Expert

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description

We are seeking a skilled Customer Sales Representative to join our team.

  • Main Responsibilities:
    • Manage and respond to large volumes of incoming calls with professionalism and efficiency.
    • Identify and assess customers' needs through active listening and effective communication, ensuring their satisfaction.
    • Develop and maintain strong relationships with customer accounts through regular communication and interaction.
    • Provide accurate and reliable information by utilizing the most appropriate methods and tools.
    • Achieve personal and team sales targets and call handling quotas through consistent effort and dedication.
    • Resolve customer complaints in a timely manner, offering suitable solutions and alternatives, and following up to ensure complete satisfaction.
    • Maintain detailed records of customer interactions, process customer accounts, and file necessary documents.
    • Familiarize yourself with and adhere to established communication procedures, guidelines, and policies.


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