Customer Service Expert

11 hours ago

Karachi, Sindh, Pakistan beBee Careers Full time 90,000 - 120,000
Job Title: Customer Service Expert

Bachelor's degree in any field is preferred.

Job Description:

We are seeking a Customer Service Expert to deliver exceptional customer service in the telecommunications industry. The ideal candidate will have excellent verbal and written communication skills, strong problem-solving abilities, and a customer-oriented mindset with a positive attitude.

Responsibilities:

  • Handle inbound and outbound calls from customers.
  • Provide accurate information about our services and promotions.
  • Resolve customer inquiries and complaints effectively.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to ensure high-quality service.

Required Skills and Qualifications:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities.
  • Ability to work in a fast-paced environment.
  • Proficiency in using computer systems and software.
  • Customer-oriented mindset with a positive attitude.

Benefits:

The ideal candidate will be part of a dynamic team that values innovation and excellence. We offer a challenging and rewarding work environment that fosters personal and professional growth.

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