Debt Recovery Specialist

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Debt Recovery Specialist

We are seeking a skilled Debt Recovery Specialist to work with our clients.

Main Responsibilities:
  1. Contact customers via phone and email to follow up on overdue accounts and arrange repayment arrangements.
  2. Review and monitor overdue accounts, maintaining accurate records of all communications and actions taken.
  3. Negotiate payment plans or settlements with clients to recover outstanding amounts.
  4. Address and resolve customer disputes related to debts in a professional manner.
  5. Prepare regular reports on overdue accounts and recovery progress for management.
  6. Pursue legal proceedings or collaborate with legal teams to recover debts when necessary.
  7. Ensure compliance with relevant laws and company policies, including data protection and consumer rights.
  8. Maintain positive relationships with clients while recovering debt and providing excellent customer service.
  9. Update financial systems with recovered payments and track outstanding balances.
  10. Collaborate with other departments to resolve issues related to debt recovery.
Essential Skills and Qualifications:
  1. Previous experience in debt recovery, collections, or a financial role.
  2. Strong written and verbal communication skills, with the ability to negotiate and resolve conflicts effectively.
  3. Able to assess customer accounts and prioritize recovery efforts.
  4. Accuracy in maintaining records and understanding financial data.
  5. Strong conflict-resolution and negotiation skills.
  6. Ability to manage a high volume of cases and meet deadlines.
  7. Understanding of legal processes related to debt recovery and consumer rights.
Job Requirements:
  • Degree in Finance, Accounting, or related field.
  • Excellent analytical and problem-solving skills.
  • Strong organizational and time management skills.
Bonus Information:

This role requires a motivated individual who can maintain confidentiality and handle sensitive information. The ideal candidate will have strong interpersonal skills and be able to communicate effectively with clients and internal stakeholders.



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