Contact Centre Team Member

1 day ago

Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 2,500,000 - 3,500,000

As a key member of our team, you will be responsible for handling customer interactions with professionalism and efficiency. Your role will involve resolving inquiries and complaints in a timely manner, maintaining accurate records using CRM tools, and meeting performance metrics to support team success.

Key Responsibilities:
  • Manage customer calls with empathy and professionalism
  • Resolve customer inquiries and complaints efficiently
  • Maintain accurate records using CRM tools
  • Meet performance metrics and support team success
Requirements:
  • Fluent English communication skills
  • Previous experience in customer service or call centers is preferred
  • Ability to work flexible shifts (including nights)
  • Reliable, self-motivated, and tech-savvy individual
Benefits:

You will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.

About the Role:

This is a great opportunity to join a leading organization and make a real difference in people's lives.

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