Client Solutions Expert

7 days ago


Islamabad, Islamabad, Pakistan TalentPop App Full time

The Ideal Candidate

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  • We are looking for a Client Solutions Expert who can deliver exceptional support to our clients via voice and chat.
  • You will be responsible for providing accurate product information and troubleshooting expertise to customers, while also understanding their needs and collaborating with your team to improve processes.
  • Your role will involve assisting customers with product-related inquiries, solving problems efficiently, and working closely with your team to enhance the customer experience.
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Key Requirements

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  • 1+ year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.
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Bonus Benefits

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  • Competitive hourly rate.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • A permanent work-from-home setup.


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