
Client Solutions Specialist
5 days ago
Job Description:
We are seeking a highly skilled Client Solutions Specialist to join our team at ConnectPro International. As a Client Solutions Specialist, you will play a critical role in providing excellent customer service and resolving complex client issues.
Main Responsibilities:
- Resolve complex client issues through effective communication and problem-solving.
- Develop and implement process improvements to enhance client satisfaction.
- Collaborate with internal teams to ensure seamless resolution of client issues.
- Document and share knowledge with the team to improve efficiency.
Requirements:
- Bachelor's degree or equivalent experience in a related field.
- At least 2 years of experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
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