Transportation Logistics Coordinator

11 hours ago


Gujranwala, Punjab, Pakistan SG Sagawa Ameroid Pte. Ltd. Full time

Job Description:

Duties / Scope of Work

  1. Supervise Drivers and Delivery Assistants: Take charge of drivers and delivery assistants to ensure they understand their roles and responsibilities.
  2. Provide Feedback and Discipline: Give feedback on any safety violations or discipline by drivers to the Operation Manager, ensuring a safe working environment.
  3. Adhere to Safety Requirements: Inculcate safety requirements in all operations and daily activities.
  4. Plan and Schedule Jobs: Plan, schedule, organize, and assign jobs daily to maximize efficiency and productivity.
  5. Communicate with Drivers: Constantly communicate with drivers to ensure given jobs are completed effectively.
  6. Liaise with Customers: Liaise and coordinate with customers on any problems pertaining to the job.
  7. Report Incidents: Report any cargo damage and traffic accident to the Operation Manager promptly.
  8. Investigate Incidents: Assist the Operation Manager to investigate incidents/accidents and provide solutions.
  9. Submit Reports: Send reports i.e. Incident Report / CAPA to the Operation Manager / Senior Manager upon request.
  10. Request Time Extensions: Take early initiative to ask customers for time extensions for export collections if required.
  11. Use Resources Efficiently: Effectively plan and use appropriate vehicles and equipment to reduce waste and increase efficiency.
  12. Manage Company Assets: Check that all company assets and equipment are in good condition and properly maintained.
  13. Schedule Vehicle Maintenance: Plan and schedule vehicle servicing and inspection to prevent breakdowns.
  14. Escalate Issues: Escalate and report any cargo discrepancies to immediate superiors.
  15. Monitor Deliveries: Constantly monitor all deliveries and collections to ensure accuracy and timeliness.
  16. Perform Other Tasks: Perform other tasks assigned by superiors related to import/export operations matters.
  17. Attend to Customer Calls: Attend to customer's phone calls after office hours, providing support and assistance.
  18. Follow Up on Feedback: Follow up on drivers' feedback and seek Operation Manager advice if needed.
  19. Assist with Vehicle Maintenance: Assist the Operation Manager to monitor the maintenance schedule of department's vehicles and arrange accordingly.
  20. Respond to Customer Queries: Assist the Operation Manager in replying to daily customer operational queries and requests.
  21. Perform Additional Duties: Perform other tasks assigned by superiors related to logistics management and transportation operations.


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