System Administrator Assistant

19 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

About the Role: We are seeking a skilled and experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support for Windows 10 and Windows Server 2012 systems, offering remote assistance to users, and troubleshooting WAN/LAN network-related issues.

Responsibilities:

  • Provide technical support for Windows 10 and Windows Server 2012 systems.
  • Offer remote technical assistance to users via phone, internet, or remote access tools.
  • Troubleshoot and resolve WAN/LAN network-related issues.
  • Repair hardware and configure software to ensure operating system stability.
  • Set up Microsoft Outlook and maintain email backups.
  • Conduct regular data backups and restore files as needed.
  • Monitor system performance and address any emerging issues promptly.
  • Stay updated with system developments, patches, and updates.
  • Generate reports on system performance and incidents for management.

Requirements:

  • 1-2 years of experience in IT support or system administration.
  • Strong foundation in Windows 10 and Windows Server 2012.
  • In-depth knowledge of WAN/LAN networking principles.
  • Familiarity with remote support tools and diagnostic techniques.
  • Experience with hardware maintenance and software configuration.
  • Microsoft Outlook configuration and data backup handling.


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