Head of Customer Support Operations

2 days ago


Islamabad, Islamabad, Pakistan iGate Full time

We are seeking a highly skilled professional to join our RDX Sports team as an Assistant Director – Customer Support, Compliance & Excellence Department.

This role requires a strong understanding of e-commerce regulations, customer support best practices, and compliance management.

Key Responsibilities:
  • Develop and implement customer support strategies to enhance user experience.
  • Ensure compliance with e-commerce regulations, platform policies, and data protection laws.
  • Collaborate with supply chain and product teams to address customer concerns.
Requirements:
  • Bachelor's or Master's degree in Business, Law, Marketing, or a related field.
  • Proven experience in customer support and compliance management.
  • In-depth understanding of e-commerce compliance requirements and international regulations.

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