
Customer Support Executive
2 weeks ago
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Responsibilities:- Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Process orders, forms, and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests. Ideally, aim for First Contact Resolution (FCR).
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
- Bachelors or above.
- Customer support and other job experience preferred.
- Must be flexible to work in shifts.
- Good Written and Verbal English Communication.
- Proficiency with MS Office (Particularly MS Excel and MS Word).
- Collaborative mindset.
- Customer service focus.
- Hands-on problem-solving ability.
- The ability to communicate technical information in a simple manner.
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Customer Support Executive
2 weeks ago
Islamabad, Islamabad, Pakistan Noetic Technologies Full timeCustomer Support Executive Noetic Technologies, Pakistan The ideal candidate is someone who is motivated, can maintain high customer satisfaction levels while ensuring great service standards and effectively handling customer queries.ResponsibilitiesRespond to customer inquiries and complaints in a timely and efficient mannerProvide accurate, valid, and...
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Customer Support Executive
3 weeks ago
Islamabad, Islamabad, Pakistan Veclar Technologies Full timeCustomer Support Executive Veclar Technologies, Pakistan Veclar Technologies is a B2B/C company that designs brands and digital experiences which engage the right customer. We unite businesses around the globe that require IT service-based assistance. We are currently looking for data verification executives to join our team.The job includes:Prospecting...
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Customer Support Executive
2 weeks ago
Islamabad, Islamabad, Pakistan Veclar Technologies Full timeVeclar Technologies is a B2B/C company that designs brands and digital experiences which engage the right customer. We unite businesses around the globe that require IT service-based assistance. We are currently looking for data verification executives to join our team.The job includes:Prospecting leads and contacting them to verify informationSetting up...
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Customer Support Executive
3 weeks ago
Islamabad, Islamabad, Pakistan ibexl Full timeOverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support...
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Customer Service And Support Executives
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Islamabad, Islamabad, Pakistan Selteq Pvt Ltd Full timeCustomer Service And Support Executives Selteq Pvt Ltd, Pakistan An exciting opportunity has arisen for an experienced Customer Support and Service Executive. The ideal candidate will have excellent communication skills and experience working in a call center.Job Shift: Second Shift (Afternoon)Job Location: Islamabad, PakistanAge: 20 - 45 YearsMinimum...
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Customer Support Executive
2 weeks ago
Islamabad, Islamabad, Pakistan ibex Full timeWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive...
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Domestic- Customer Support Executive
2 weeks ago
Islamabad, Islamabad, Pakistan ibex Full timeOverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support...
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Customer Support Representative
1 week ago
Islamabad, Islamabad, Pakistan Intouch Communications Full timeDirect message the job poster from Intouch CommunicationsIn Touch Communication is a Call Center for Outbound calls.Role DescriptionThis is a Night Shift on-site role for a Customer Support Representative located in Islamabad, Pakistan. The Customer Support Representative will handle day-to-day tasks related to customer support, customer satisfaction,...
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Customer Support Associate
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Islamabad, Islamabad, Pakistan Intouch Communications Full timeAt Intouch Communications, we are seeking a highly skilled and motivated Customer Support Representative to join our team.This is a full-time night shift role located in Islamabad, Pakistan. The successful candidate will be responsible for providing exceptional customer support, resolving customer queries, and ensuring overall customer satisfaction.The ideal...
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Executive Customer Advocate
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Islamabad, Islamabad, Pakistan Interwood Mobel Full timeWe're looking for a highly organized and detail-oriented Executive Customer Advocate to manage client interactions and resolve issues efficiently.Responsibilities:Ensure Timely Communication: Respond promptly to customer inquiries via various channels, building trust and resolving issues effectively.Collaborate with Departments: Work closely with internal...
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Customer Support Ambassador
5 days ago
Islamabad, Islamabad, Pakistan Translation Empire Full timeCustomer Support Representative (UK OUT OF HOURS)We are seeking a highly skilled Customer Support Representative to join our UK Out of Hours team at Translation Empire in Pakistan.Key Responsibilities:Manage and handle incoming calls professionallyIdentify and assess customers' needs to achieve satisfactionGive follow-up calls to customers at a specified...
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Customer Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan ContentStudio inc Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...
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Customer Support Agent
1 week ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: Customer Support AgentLocation: Remote/On-SiteJob Type: Full TimeDepartment: Customer Success DepartmentThe primary role of a Customer Support Agent at ConnectPro International is to provide exceptional support services to clients. This involves handling inbound and outbound calls, emails, and other communication channels to resolve customer...
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Customer Support Coordinator
1 week ago
Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full timeJob OverviewWe are seeking a highly organized Customer Support Coordinator to join our customer service team at 247 eServices Pvt Ltd. In this role, you will be responsible for providing exceptional customer support, resolving issues promptly, and ensuring customer satisfaction.Your primary focus will be on:Responding to customer inquiries via phone, email,...
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Customer Service Executive
2 weeks ago
Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full timeBachelor's degree in Business Administration or relevant field (or equivalent work experience)Job Description: Customer Service ExecutiveResponsibilities:- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat- Assist customers in product selection and provide accurate information regarding pricing,...
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Customer Support Expert
5 days ago
Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full timeAt WellnessLiving Systems Inc., we're passionate about empowering businesses with a value-driven platform that's reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business. As a Customer Support Expert, you'll be the first point of contact for our customers, driven by a genuine passion for helping others and...
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Customer Service Executive
4 days ago
Islamabad, Islamabad, Pakistan Interwood Mobel Full timeInterwood is looking for a Customer Service Executive who will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction. The position requires close coordination with internal teams such as production, logistics, sales, and quality assurance to...
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Customer Support Manager
1 week ago
Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full timeWe are looking for young, energetic, talented, and sharp individuals, both males and females, who can speak fluent English confidently for Customer Support (CCR).This is strictly a no sales and no target salary-based job. It is a fixed salary-based position. The selected candidate will make and receive calls.Responsibilities include:Handling and resolving...
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Customer Support Representative
4 hours ago
Islamabad, Islamabad, Pakistan VA Solutions Full timeDirect message the job poster from VA SolutionsLocation: UKJob Type: Full-time / Part-timeAbout the Role:We are looking for a highly motivated and customer-focused Customer Service Representative to join our team in managing inbound calls for our UK-based project. In this role, you will play a key part in ensuring customer satisfaction through effective...
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Customer Support Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Clyro Full timeGet AI-powered advice on this job and more exclusive features.Job Overview:We are a leading UI/UX design agency seeking a dedicated and proactive Associate Customer Support Representative (CSR) to join our customer service team. As an Associate CSR, you will act as the first point of contact for our valued clients, providing support primarily via live chat,...