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6 days ago
This role is for a skilled Cargo Operations Support Analyst who has expertise in Cargo Domain operations and Splunk log analysis/debugging. As a key member of our team, you will be responsible for managing applications and incidents, providing on-call support outside regular hours, and collaborating with cross-functional teams to ensure smooth cargo operations.
Required Skills
- Strong understanding of Cargo Domain operations and systems
- Expertise in Splunk log analysis and debugging
- Excellent incident management and troubleshooting capabilities
- Ability to work collaboratively with cross-functional teams
Desirable Skills
- Experience working with other cargo management applications
- Knowledge of ITIL processes for incident and application management
- Familiarity with aviation solutions
Minimum Qualifications
- Bachelor's degree in IT, Computer Science or related field
- 3+ years of experience in application support and troubleshooting
- Prior experience in airline cargo operations is beneficial.
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