Application Support Specialist

1 week ago


Hyderabad City Taluka, Pakistan ECS ME Full time
Job Summary
We are seeking an experienced SkyChain Application Support Specialist with expertise in Cargo Domain operations and Splunk log analysis/debugging. The role involves application and incident management for SkyChain, a cargo management application provided by Accelya. The candidate must be available for out-of-hours on-call support as required.
Must-Have Skills (Mandatory)
- Experience in SkyChain application support OR strong Cargo domain knowledge
- Expertise in Splunk log analysis and debugging
- Strong incident management and troubleshooting capabilities
- Ability to provide on-call support outside regular hours
Good-to-Have Skills (Optional)
- Hands-on experience with other cargo management applications
- Knowledge of ITIL processes for incident and application management
- Familiarity with Accelya's suite of aviation solutions
Qualifications & Experience
- Bachelor's degree in IT, Computer Science, or a related field
- 3+ years of experience in application support and troubleshooting
- Prior experience in airline cargo operations is a plus

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