Customer Interaction Expert
3 days ago
Maintaining a positive and professional demeanor toward customers at all times, we deliver exceptional customer experiences.
Key Responsibilities:- Respond promptly to customer inquiries, complaints, and queries via various channels.
- Communicate effectively with customers through calls, chats, emails, and other means.
- Acknowledge and resolve customer complaints in a timely manner.
- Log details in CRM software and provide regular updates.
- Upsell and convert passive prospects into long-term customers.
- Make sales calls to meet provided targets.
- Previous call center experience is beneficial but not required.
- Comfortable working in shifts and adapting to changing schedules.
- Excellent verbal and written communication skills in the English language.
We are seeking a highly motivated and skilled individual to excel as a Customer Interaction Expert. If you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we encourage your application.
What We Offer:Our organization provides a supportive work environment that fosters growth and development. Our team members enjoy a range of benefits, including opportunities for professional advancement, flexible scheduling, and a comprehensive compensation package.
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