Call Center Automation Engineer

7 days ago


Karachi, Sindh, Pakistan Statcare Urgent &Walk-In Full time
Responsibilities

As a Call Center Automation Engineer, you will design, develop, and deploy RPA bots integrated with AI capabilities, such as natural language processing (NLP) for call routing or machine learning algorithms for predictive analytics. You will also automate call center processes including inbound and outbound call handling, customer inquiries, data entry, and workflow management.



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