Call Center Management Professional

At SAH Communications, we are seeking a highly motivated and experienced Call Center Support Professional to join our team.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a night shift environment (7 PM to 4 AM).Key Responsibilities:Provide top-notch customer support via phone calls in...

Job OverviewSmart Accessories, a Pakistan-based online media company, is seeking an experienced Call Center Executive to join its team.This is a fantastic opportunity for individuals with excellent communication skills and a passion for delivering exceptional customer service.

About the RoleThe Call Center Manager will manage day-to-day operations, lead and motivate a team of administrators, develop efficient workflows, and collaborate with senior management to achieve business objectives.Main Responsibilities:Oversee call center operations and implement effective processesLead and motivate a team of administrators to achieve...

At Salaf Foods, we are seeking a strong-willed individual to lead our call center operations as a Trainee Call Center Manager. As a key member of our team, you will be responsible for processing food orders and developing your own team.We start with a single seat and plan to expand it to up to 10 seats in the coming months. Initially, this will be an inbound...

ResponsibilitiesAs a Call Center Automation Engineer, you will design, develop, and deploy RPA bots integrated with AI capabilities, such as natural language processing (NLP) for call routing or machine learning algorithms for predictive analytics. You will also automate call center processes including inbound and outbound call handling, customer inquiries,...

Career Opportunities at E-SquareJob TitleInbound Call Center Team LeadWe are seeking a highly skilled and experienced Lead Call Center Operations Expert to join our team as an Inbound Call Center Team Lead.Job SummaryThe successful candidate will be responsible for leading a team of call center agents and ensuring that all aspects of customer experience meet...

Key ResponsibilitiesLead a team of sales professionals in a dynamic call center environment.Develop and implement effective sales strategies to achieve targets.Maintain a positive attitude and manage anger effectively.

MCS Digitizing is looking for a skilled Team Leader to oversee the operations of our Software House. As a seasoned leader, you will be responsible for developing and implementing a comprehensive software house strategy.Key responsibilities include leading and managing a team of software house agents, providing coaching and performance management. You will...

Technical Operations Manager - AsteriskThe right candidate will possess expertise in Asterisk and be able to lead our team in implementing cutting-edge technology solutions.Key Responsibilities:Oversee the configuration and maintenance of Asterisk servers for optimal call center operations.Lead the analysis and resolution of complex technical issues related...

Our Team at E-SquareJob DescriptionSenior Call Center Operations ManagerWe are seeking a seasoned Senior Call Center Operations Manager to lead our inbound call center team and ensure that all aspects of customer experience meet and exceed expectations.ResponsibilitiesDevelop and implement effective call center strategies to drive performance and...

Company Overview">Ability Pvt Ltd is a leading provider of customer service solutions. We strive to deliver exceptional service experiences that meet our customers' evolving needs.">Job Description">The QA Supervisor will lead the quality assurance team, ensuring that customer service interactions meet company standards. This role involves monitoring calls,...

Job DescriptionThe QA Supervisor will play a critical role in ensuring high-quality customer service interactions at Ability Pvt Ltd. Key responsibilities include:Leading the quality assurance team to evaluate call center interactionsMonitoring and assessing agent performance based on quality metricsProviding feedback and coaching to agents to improve...

We are seeking highly skilled and motivated sales representatives to join our international call center team. As a Tele-Sales executive, you will be responsible for delivering exceptional customer service and sales experience over the phone.About the Job:Meet and exceed sales targets through effective communication and relationship-building.Stay up-to-date...

About E-SquareOverviewE-Square is a leading provider of customer experience solutions, dedicated to delivering exceptional service and support to our clients.Job DescriptionKey ResponsibilitiesDevelop and implement effective call center strategies to drive performance and excellence.Lead analytical efforts to identify root causes of problems and develop...

Job Description:As a Call Center Sales Professional, you will be responsible for driving revenue growth by converting leads into customers. This involves developing and maintaining strong relationships with clients, identifying new business opportunities, and providing exceptional customer service.Responsibilities:Develop and execute sales strategies to meet...

Key ResponsibilitiesWe are seeking an experienced customer service professional to join our team. The successful candidate will be responsible for providing exceptional support to customers via various channels.Key responsibilities include:Assisting the UK customer service team by handling incoming and outgoing calls.Engaging with customers through phone,...

Company Overview: Riuman International is a global company that provides exceptional customer service and support to clients worldwide.Our company culture values teamwork, innovation, and continuous improvement. We offer a safe and pleasant work environment, a state-of-the-art office facility, and a supportive senior team leader.Job Description:Provide...

Job Summary:Process food orders via phoneDevelop and lead a team of call center representativesImplement efficient processes to meet customer needsAbout the Company:Salaf Foods is a renowned food company dedicated to delivering exceptional customer service.We offer a dynamic work environment with opportunities for growth and professional development.

About the JobJob Title: Urdu Language Call Center AgentLocation: Karachi, PakistanJob Type: Full-timeWe are seeking a highly skilled and motivated Urdu Language Call Center Agent to join our team at Smart Accessories. The successful candidate will have a minimum of 3-6 months experience in customer service and be fluent in the Urdu language.Key...

Key Responsibilities:Lead and motivate a high-performing team of sales agents to achieve sales targets and exceed Key Performance Indicators (KPIs).Maintain rigorous oversight of daily operations, performance metrics, and quality assurance processes.Develop and implement strategic initiatives to enhance team performance, meet sales objectives, and stay ahead...