Dedicated Customer Support Specialist
1 day ago
Job Overview:
At our organization, we are looking for dedicated and passionate individuals to join our team as Customer Service Representatives. As a customer service representative, you will play a vital role in delivering world-class service and making a meaningful impact with every interaction.
Key Responsibilities:- Address Customer Inquiries: Handle customer inquiries through various channels such as email, phone, live chat, and social media.
- Assist Customers: Provide support to customers with orders, shipping, product details, and returns.
- Quality-Based Responses: Offer thoughtful, high-quality responses that reflect our service standards.
- Proficiency in English (both written and verbal)
- At least 1 year of online/remote customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus
- Excellent problem-solving and communication skills
- Adaptable and solutions-oriented mindset
- We value your skills and offer opportunities for career advancement as we continue to grow.
- Personally owned PC or laptop with an i5 processor or equivalent is required
- Minimum of 15 Mbps for both upload and download internet speed is necessary
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