Global Healthcare Professional

6 days ago

Sukkur, Sindh, Pakistan beBeeClinical Full time $60,000 - $90,000
Clinical Case Manager EMEA/Asia Region

A rapidly growing healthcare organization seeks a dynamic and entrepreneurial individual to expand our clinical case management team. The successful candidate will work on a consultative basis with patients, understanding their medical needs and communicating effectively with medical doctors worldwide.

Key Responsibilities:
  • Manage patient cases and respond to inquiries
  • Process all phases of patient clinical assessments, handling diagnostics information and liaising with international medical centers
  • Ensure exceptional patient experience through effective communication and coordination
  • Conduct quarterly service provider reviews and build relationships
  • Liaise with the global patient coordination team to ensure high patient satisfaction
  • Work with other teams to provide comprehensive services
Requirements:
  • Professional-level experience in a virtual environment; candidates will be asked to demonstrate record (through references, etc.)
  • Clinical training through working as a nurse or doctor
  • Experience in working with patients
  • Ability to be trained on relevant customer relationship management software applications
  • Solid computer skills proficient in Microsoft applications and PowerPoints
  • MBBS/BSC Nursing or equivalent medical education is a major plus
  • A minimum of four years' relevant working experience
  • Proven track record in meeting performance objectives
  • Strong oral and written communication skills are required, as well as basic technical support knowledge and computer skills background

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