
Strategic Hotel Executive
6 days ago
General Manager Position
The General Manager will oversee all aspects of our hotel's operations, ensuring the highest standards of service, profitability, and team performance. This leadership role demands a strategic thinker with a passion for hospitality and a proven track record in hotel management.
Responsibilities:
- Maximize revenue through effective pricing strategies, yield management, and promotional activities to drive business growth.
- Stay abreast of market trends and competitor pricing to develop and implement sales and marketing plans that attract new business and increase revenue streams.
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance services to ensure seamless guest experiences.
- Develop and implement operational policies and procedures to optimize departmental efficiency and effectiveness.
- Monitor and analyze hotel performance against key performance indicators (KPIs) to control costs and maximize profitability.
- Maintain high levels of guest satisfaction and loyalty by responding promptly and effectively to complaints and issues.
- Prepare and present financial reports to management, fostering strong relationships with local businesses and community organizations along the way.
- Conduct regular inspections of hotel facilities and services to ensure the safety and security of guests and employees.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is highly valued.
- A minimum of 15 years of experience in hotel management, with a proven track record of success.
- Strong financial acumen and experience with budgeting, forecasting, and financial analysis.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- In-depth knowledge of industry trends and best practices.
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