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Operations and Revenue Director
5 days ago
Hotel Services Visionary
The General Manager Hotel Operations is accountable for leading hotel operations, driving revenue growth, and delivering exceptional guest experiences.
Core Competencies:- Strategic Thinking: Develop and implement comprehensive strategies to improve hotel performance, increase revenue, and enhance market share.
- Operational Excellence: Oversee daily hotel operations, ensuring seamless coordination across all departments.
- Guest Experience Champion: Foster a culture of excellence, ensuring every guest has an exceptional experience and encouraging feedback and suggestions.
- Talent Development: Identify, recruit, and develop talented individuals to build a high-performing team.
- Financial Management: Manage budgets, monitor financial performance, and implement strategies to achieve revenue and profitability targets.
- Industry Knowledge: Stay up-to-date on industry trends, best practices, and emerging technologies to maintain a competitive edge.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a general manager role.
- Proven track record of driving revenue growth, improving operational efficiency, and enhancing guest satisfaction.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Knowledge of industry trends and best practices.
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