Operations and Revenue Director

5 days ago


Lahore, Punjab, Pakistan People Full time

Hotel Services Visionary

The General Manager Hotel Operations is accountable for leading hotel operations, driving revenue growth, and delivering exceptional guest experiences.

Core Competencies:
  • Strategic Thinking: Develop and implement comprehensive strategies to improve hotel performance, increase revenue, and enhance market share.
  • Operational Excellence: Oversee daily hotel operations, ensuring seamless coordination across all departments.
  • Guest Experience Champion: Foster a culture of excellence, ensuring every guest has an exceptional experience and encouraging feedback and suggestions.
  • Talent Development: Identify, recruit, and develop talented individuals to build a high-performing team.
  • Financial Management: Manage budgets, monitor financial performance, and implement strategies to achieve revenue and profitability targets.
  • Industry Knowledge: Stay up-to-date on industry trends, best practices, and emerging technologies to maintain a competitive edge.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred.
  • Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a general manager role.
  • Proven track record of driving revenue growth, improving operational efficiency, and enhancing guest satisfaction.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and systems.
  • Knowledge of industry trends and best practices.


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