Senior Software Development Professional

2 weeks ago

Lahore, Punjab, Pakistan beBeeZohoDeveloper Full time
Job Summary

We are seeking a highly skilled Zoho Developer to join our team. The ideal candidate will have a strong background in software development and a deep understanding of Zoho applications.

  • Responsible for implementing, customizing and administering Zoho applications, primarily Zoho CRM, Books, Projects, Analytics, Sales IQ and Desk.
  • Involved in the complete project and software development lifecycle from scoping/requirement gathering, system design, end user testing, assist in training, roll out user support.

Key Responsibilities
  • Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho Application.
  • Communicate with external parties to source or communicate information as required.
  • Create and maintain automation using workflows, custom functions and widgets.
  • Develop and manage user access privileges, homepage dashboard, module and field level customizations.
  • Develop and maintain sync integrations between applications in the Zoho platform.
  • Work with in-house web developers to resolve any issues with lead capturing from webform CRM fields, either through third-party APIs or coding.
  • Investigate and troubleshoot day to day issues in leads and opportunities management, contacts, companies and the overall functionality of Zoho CRM.
  • Test changes and solutions in development environments (sandbox) before go-live.
  • Provide general support for all enterprise applications.
  • On-site support for ad-hoc requests, coding, live chat, lookup and company module data sync between CRM, Books and Analytics.
  • Work with the Zoho Team to troubleshoot any system errors.
  • Create documentation for changes and updates for end users.

Requirements
  • Minimum 2 years relevant experience.
  • Bachelor's Degree in IT or Computer Science.
  • Ability to create logical workflows, relevant field creation and data mapping.
  • Certification as a Zoho Certified Administrator is desirable.
  • In-depth knowledge of all Zoho One Apps mainly: CRM, Analytics, Books, Sales IQ, Desk, Survey and Campaigns.
  • Understanding of the admin structure and application Zoho One, Zoho APIs and Integration with third party applications e.g. Wordpress, Gravity Forms and formulas for Zoho Analytics.
  • Knowledge of Deluge Scripting, JavaScript, MySQL Queries, jQuery.
  • Database management and data management software.
  • Fluency in written and spoken English.
  • Excellent written and verbal communication.
  • Must have good negotiation skills.
  • Must be able to create good presentations.
  • Must have excellent interpersonal skills.
  • Must be detail oriented and an active listener.
  • Ability to work under pressure.

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