Technical Support Specialist

3 days ago


Faisalabad City Tehsil, Pakistan beBeeComputer Full time $7,200 - $10,800
Technical Support Specialist Role

We are seeking a skilled Technical Support Specialist to provide expert technical support to clients and assist with troubleshooting computer hardware and software issues.

Key Responsibilities:
  • Provide exceptional technical support to clients via phone, email, or in person
  • Troubleshoot complex hardware and software issues and deliver solutions
  • Install and configure computer systems and applications efficiently
  • Create user accounts and manage permissions effectively
  • Perform regular maintenance on computer systems to ensure optimal performance
  • Track client inquiries and resolutions in a secure database
  • Collaborate with team members to escalate complex issues promptly
  • Stay updated on the latest technology trends and advancements
Requirements:
  • Bachelor's degree in Computer Science or related field is highly desired
  • Strong knowledge of computer hardware, operating systems, and software applications is essential
  • Excellent problem-solving skills are required for this role
  • Effective communication skills are necessary for interacting with clients and team members
  • Able to work independently as well as collaborate in a team environment
  • Willingsness to learn new technology and adapt quickly


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