Client Relationship Professional

2 weeks ago

Lahore, Punjab, Pakistan beBeeAccount Full time
Job Description

We are seeking a highly motivated and detail-oriented professional to join our team as an Account Manager. As the primary point of contact for assigned clients, this role encompasses a wide range of responsibilities, including managing all account-related operations and providing exceptional customer support.

This position requires strong communication skills, problem-solving abilities, a deep understanding of customer service principles, and financial acumen. The ideal candidate will possess a proven track record of success in account management or customer service, preferably in a SaaS or technology environment.

The successful Account Manager will serve as the key liaison between our company and its clients, ensuring seamless communication and timely resolution of issues. This role also involves utilizing WHMCS for account management, processing and resolving billing disputes and discrepancies, handling service suspensions and reactivations, and managing financial transactions using Zoho Books.

Key Responsibilities
  • Manage all aspects of client accounts, including billing, renewals, and service modifications.
  • Utilize WHMCS to manage client accounts, orders, and services.
  • Process and resolve billing disputes and discrepancies.
  • Handle service suspensions and reactivations in accordance with company policies.
  • Respond to client inquiries and support tickets promptly and professionally.
  • Troubleshoot technical issues and provide effective solutions.
  • Maintain accurate records of client interactions and support activities.
Requirements
  • Proven experience in account management or customer service, preferably in a SaaS or technology environment.
  • Strong understanding of billing and account management processes.
  • Proficiency in using WHMCS or similar CRM/billing software.
  • Experience with Zoho Books or similar accounting software.
  • Knowledge of payroll and taxation principles.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong problem-solving and analytical abilities.
Benefits
  • Competitive salary and benefits package.
  • Opportunity to work with a leading email marketing platform.
  • Dynamic and collaborative work environment.
  • Opportunities for professional growth and development.

  • Client Relationship Manager

    3 days ago

    Lahore, Punjab, Pakistan beBeeCustomer Full time

    Job Title: Client Relationship ManagerWe are seeking a skilled Client Relationship Manager to join our team.The ideal candidate will have excellent communication skills and the ability to build strong relationships with clients.Responsibilities:Build and maintain strong relationships with existing clients.Identify new business opportunities and develop...

  • Client Relationship Officer

    4 weeks ago

    Lahore, Punjab, Pakistan Suncore Immigration Solutions Full time

    Get AI-powered advice on this job and more exclusive features.Continue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleDirect message the job poster from Suncore Immigration SolutionsDirector at Suncore...

  • Client Relationship Manager

    8 hours ago

    Lahore, Punjab, Pakistan beBeeRelationship Full time

    Job Title: Client Relationship Manager">Coordinate with new clients or existing clients to establish strong working relationships and ensure client satisfaction.Provide leads to subscribed professionals after thorough verification process ensuring accuracy and reliability of the information.Regularly update lead status in the file on a daily or weekly basis...

  • Client Relationship Manager

    8 hours ago

    Lahore, Punjab, Pakistan beBeeRelationship Full time

    Job Title: Client Relationship ManagerOur business is seeking a highly skilled professional to join our sales team as a Client Relationship Manager. In this role, you will be responsible for identifying and building strong relationships with key decision-makers in the food industry.Key Responsibilities:Identify and pursue new business opportunities through...

  • Client Relationship Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Handy Hand Renovation Services Full time

    Client Relationship Manager - Construction ServicesHandy Hand Renovation Services, PakistanMain Role: Business Development, Sales pitching, Client Communication & Relationship ManagementResponsibilities:1. Front-end client interaction, initial requirement gathering related to services required.2. Coordination with the design and operations team.3....

  • Client Relationship Management

    2 weeks ago

    Lahore, Punjab, Pakistan Perfect Estimating Full time

    Client Relationship Management (CRM) Consultant – US Construction Estimation CampaignClient Relationship Management (CRM) Consultant – US Construction Estimation Campaign4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job Title: Client Relationship Management (CRM) Consultant – US Construction...

  • Client Relationship Executive

    24 hours ago

    Lahore, Punjab, Pakistan HG Markets Pvt. Ltd. Full time

    Client Relationship Executive - Entry Level HG Markets Pvt. Ltd., Pakistan We are Pakistan's leading financial brokerage house, a corporate member of Pakistan Mercantile Exchange (PMEX), providing financial services to our clients. We are now hiring for our Lahore office.Post: Client Relationship (Entry Level)Education: Graduation...

  • Client Relationship Manager

    3 days ago

    Lahore, Punjab, Pakistan Prime System Solutions Full time

    Job Description:Prime System Solutions is a leading provider of IT services, specializing in delivering top talent and innovative solutions toits global clientage. It is seeking an experienced and proactive Client RelationshipManager to overseeand assist in the entire customer journey, ensure satisfaction, and foster strong client relationships. Thisrole...

  • Client Relationship Executive

    3 weeks ago

    Lahore, Punjab, Pakistan Gtradecenter Full time

    Start a rewarding career in sales, marketing, and financial services, with an earning potential.This role would suit a recent graduate or an entry-level professional who is money-motivated and looking for an opportunity to progress within a company.Key AccountabilitiesTo generate quality leads that result in sales.Work with the team to achieve sales...

  • Client Relationship Executive

    3 weeks ago

    Lahore, Punjab, Pakistan HG Markets Pvt Ltd Full time

    This position is open for our DHA office.Start a rewarding career in sales, marketing and financial services, with an earning potential. This role would suit a recent graduate or an entry level professional, which is money-motivated and looking for an opportunity to progress within a company.Key AccountabilitiesTo generate quality leads that result in...